Mission 44 (M44, we, our or us) is committed to protecting and respecting your privacy. Your personal information (such as your name and contact details, known as ‘personal data’) is protected by speciﬁc legislation:
We take our responsibilities around data very seriously, and it’s important to us that you understand how and why we ask for and work with your details when you engage through our website and social media pages. Your privacy is important to us and we have policies to ensure that we collect only the data that we need to carry out our business, and that we don’t keep it any longer than we need to.
At Mission 44, everything we do is aimed at transforming the lives of young people facing disadvantage and discrimination, by creating opportunities for young people from marginalised backgrounds to fulﬁl their potential in education, at work and as future leaders. We seek to develop a greater understanding of our supporters through their personal data in order to help us give them the best possible experience, and to fundraise and campaign more eﬃciently so that we can build a fairer society.
This policy applies to our website located at www.Mission44.org and related websites, social media accounts (together, the Site) and the services you can access through them.
Mission 44 is the controller in relation to the processing activities described below. This means that Mission 44 decides why and how your personal information is processed in connection with those activities. We never sell or swap your details with any other organisation for their marketing purposes.
If you would like more information on anything in this policy, please contact us at info@Mission44.org or write to us at 81 Rivington St, London EC2A 3AY.
We receive personal information about you that you give to us (i.e. contact details, information you submit online via our Site and correspondence), that we collect from your use of the Site (i.e. device and Site activity data, traﬃc data and communication data) and that we obtain from other sources (i.e. account setup details). We only collect personal information that we need and that is relevant for the purposes for which we intend to use it.
This is information about you that you give to us by entering information via the Site, account registration on our Site, or our social media pages or by corresponding with us by phone, email or other means and is provided by you entirely voluntarily. The information you give to us can include your name, title and contact details (such as phone number, email address, postal address, social media handle), enquiry details, your opinion of our products, your comments on them and services and certain marketing preferences
If you do not provide this information to us we may not be able to contact you and/or resolve your queries eﬀectively.
Each time you use the Site we automatically collect the following information:
If you do not provide this information, you may be unable to access some or all of the Site or its features.
We use your personal information for a variety of reasons. We rely on diﬀerent legal grounds to process your personal information, depending on the purposes of our use and the risks to your privacy. You will only receive unsolicited email and SMS marketing communications from us if you have consented to receiving marketing email and SMS messages from us (you can opt-out of receiving them at any time). We do not share your personal information with companies that would send their marketing to you.
We use your personal information in the following ways:
We may use and process your personal information for the following purposes where you have
consented for us to do so:
You may withdraw your consent for us to use your information in any of these ways at any time. Please see Your rights over your personal information for further details.
We will use your personal information to comply with our legal obligations:
We may use and process your personal information where it is necessary for us to pursue our
legitimate interests as an organisation for the following purposes:
Processing necessary for us to promote our organisation, and measure the reach and eﬀectiveness of our campaigns
Processing your data is necessary for us to support you with your enquiries
Processing necessary for us to respond to changing market conditions and the needs of our supporters
Processing necessary for us to operate the administrative and technical aspects of our charity eﬃciently and eﬀectively
We will use your personal information where this is in your vital interest.
If we have requested your consent and you give your consent, we may use your personal information to contact you by email or SMS (as you indicate) to send you newsletters or information on our work. If you do not wish to receive email communications from us, please inform us by using the unsubscribe link inside the email or code within the SMS, by sending an email to info@Mission 44.org
If you opt-out of receiving marketing communications from us, we keep your email address on our suppression list indeﬁnitely to ensure that we comply with your wishes. Please see further section 7: The periods for which we retain your personal information
We only disclose your personal information outside our organisation in limited circumstances. If we do, we will put in place a contract that requires recipients to protect your personal information, unless we are legally required to share that information. Any suppliers or other recipients that work for us will be obliged to follow our instructions.
We may disclose your information to our third party service providers, agents and subcontractors (Suppliers) for the purposes of providing services to us or directly to you on our behalf, including the operation and maintenance of our Site, and social media pages. Our Suppliers can be categorised as follows:
|Recipient / relationship to us||Industry sector (& sub-sector) or recipient and purpose of disclosure||Location||Category of Personal Data|
|Advertising, PR, digital and creative agencies||Media (Advertising & PR)||EEA||All personal information collected|
|Banks, payment processors and ﬁnancial services providers||Finance (Banking & Payment Processing) To collect payment for any goods you purchase through our website, we will utilise third-party payment processing services. These will be hosted on the servers that operate their website.||EEA||All personal information collected (not including Site traﬃc data)|
|Service Providers for email marketing campaigns.||Mailchimp and its group companies (service providers). To manage outbound email marketing communications we send to you and their associated campaigns. Some of the webpages you access on the Site are provided by Mailchimp and hosted on the servers that operate their website||EEA and USA||All personal information collected (not including Site traﬃc data)|
|Cloud software system providers, including database, email and document management providers||IT (Cloud Services)||EEA||All personal information collected (not including Site traﬃc data)|
|Delivery and mailing services providers||Logistics (Delivery Service)||EEA||Personal information to enable|
|Donation service providers||Charitable donation processing services||EEA||All personal information collected (not including Site traﬃc data)|
|Facilities and technology service providers including scanning and data destruction providers||IT (Data Management)||EEA||All personal information collected|
|Competition data capture providers||Media (PR and Social Media)||EEA||All personal information collected|
|Health and safety claims administrators and consultants||Health & Safety (Claims)||EEA||All personal information collected (not including Site traﬃc data)|
|Insurers and insurance brokers||Insurance (Underwriting & Broking)||EEA||All personal information collected (not including Site traﬃc data)|
|Legal, security and other professional advisers and consultants||Professional Services (Legal & Accounting) To provide us with advice in relation to our organisation, including our legal, ﬁnancial and other obligations and claims.||EEA||All personal information collected|
|Market and customer research providers||Media (Market Research)||EEA||All personal information collected|
|Social media platforms||Media (Social Media)||EEA and USA||All personal information collected|
|Website and data analytics platform providers||IT (Data Analytics) To assist with statistics and provide us with basic analytical tools for search engine optimisation and marketing purposes in order to improve our services Google, Inc. and its group companies (service providers)||EEA and USA||Website traﬃc data, IP address and browser details.|
|Website developers||IT (Software Development)||EEA||All personal information collected|
|Website hosting services providers||IT (Hosting) To support, maintain and host the Site, including the software and hardware infrastructure required for it to operate/be accessible online and to keep a backup of your personal information. We also use online IT service providers to provide contract execution services||EEA||All personal information collected|
When we use Suppliers, we only disclose to them any personal information that is necessary for them to provide their services and only where we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our speciﬁc instructions.
We may disclose the personal information to other third parties if we are under a duty to disclose or share your information in order to comply with any legal or regulatory obligation or request, including by the police, courts, tribunals or regulators.
We may transfer your personal information outside of Europe. We take measures to protect your personal information.
The personal information you provide to us may be transferred or stored in countries located outside of the UK and EU. By way of example, if any of our servers or those of our third party service providers are from time to time located in a country outside of the UK and EU or if our third party suppliers themselves send personal Information out of these jurisdictions. These countries may not have similar data protection laws to the UK and may not have adequate data protection laws equivalent to those in the UK and EU.
The non-UK or EU countries to which we transfer your personal data are listed in the table in section 4 Disclosure of your personal information by us.
If we (or our third party suppliers) transfer or store your information outside of the UK or EU in this way, we will take steps to ensure that appropriate safeguards are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy and as required by applicable law. These steps include imposing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to ‘international frameworks’ that aim to ensure adequate protection. We may rely on adequacy decisions about certain countries for data transfers to countries outside the UK. We will only disclose personal information that is necessary for the recipients of your personal data to provide the service that they are undertaking. We will aim to anonymise your information or use aggregated none speciﬁc data sets where ever possible.
Please contact us using the details at the end of this policy for more information about the protections that we put in place and to obtain a copy of the relevant documents. If you use our services whilst you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
We take the security of your personal information seriously and use a variety of measures based on good industry practice to keep it secure. Nonetheless, transmissions over the internet and to the Site may not be completely secure, so please exercise caution. When accessing links to other websites, their privacy policies, not ours, will apply to your personal information.
We employ security measures to protect the information you provide to us, to prevent access by unauthorised persons and unlawful processing, accidental loss, destruction and damage. When we have provided (or you have chosen) a password allowing you access to certain beneﬁts of the Site, you are responsible for safeguarding it and keeping it conﬁdential and you promise not to allow it to be used by third parties. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do everything possible to protect your personal information, we cannot guarantee the security of any personal information you disclose online. You accept the inherent security implications of using the internet and will not hold us responsible for any breach of security unless we are at fault.
In addition, if you link to the Site from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website.
We will not hold your personal information in an identiﬁable format for any longer than is necessary for the purposes for which we collected it. The periods for which we hold your personal information will depend on the type of personal information and whether you are a user of the subscription services we provide to a subscribing client or of a prospective/trialling client, or a visitor to the Site. These periods also apply where we share your information with suppliers who process your personal information on our behalf.
We want to make sure that we have up to date records for as long as you are actively supporting or engaging with Mission 44, so for as long as you take actions on our behalf or engage with us, such as participate in our campaigns, donate to us or correspond with us through our Website and Social Media Pages.
Once you are no longer an active supporter, we will keep your data for a set period of time, which we calculate depending on the information that you originally provided, and why you gave it to us. At the end of this time period, we will remove any personal details from our records of you, to ensure that any information is entirely anonymous.
In general, we will keep records of ﬁnancial donors for at least seven years, to meet our requirements for any Gift Aid audit from HMRC. If we have asked for sensitive personal data speciﬁc to an event, we will dispose of this data within a month after the event.
You can ﬁnd more detailed information on how long we keep your data for, and other timescales that might apply below:
If none of these circumstances apply to you, then we will keep your data for four years. We want to make sure that we have appropriate records of any conversations or enquiries, in case you ask us to come back to them later.
At the end of this time period, we will remove your personal details from our records, to ensure that they are entirely anonymous. We keep records on how our supporters have interacted with us, but not of who those supporters are. This helps us to understand how to use our resources in the future, so that we can raise funds in the most eﬀective way.
You also have a right to be forgotten, which means that you can ask us to delete your personal details before the end of the time limits we’ve listed above. You should know that there are some circumstances where we may need to keep your details, for example, in order to comply with a legal obligation. If this situation occurs then we will explain and discuss these circumstances with you.
If you would like to discuss or exercise this right, please do get in touch by contacting us at info@Mission 44.org.
You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to verify your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received full details of your request.
You have the following rights, some of which may only apply in certain circumstances:
✔ to be informed about the processing of your personal information (this is what this statement sets out to do);
✔ to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
✔ to object to processing of your personal information;
✔ to withdraw your consent to processing your personal information;
✔ to restrict processing of your personal information;
✔ to have your personal information erased;
✔ to request access to your personal information and information about how we process it;